Customer Service Representative (Front Desk)

Mission Viejo, CA
Part Time
Student (High School)

Join Our Team at Evolution Swim Academy!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fun, dynamic environment? Evolution Swim Academy, the premier learn-to-swim school in Orange County, is looking for friendly and dedicated individuals to join our Customer Service team!

At Evolution Swim Academy, we believe in creating safer, more confident swimmers through engaging and effective lessons for children of all ages. As a valued member of our Customer Service team, you'll be the friendly face and voice that supports our families, making every interaction a positive one.

Why You'll Love Working With Us:

  • Make a Difference: Be part of a mission-driven team dedicated to teaching life-saving swim skills.
  • Positive Environment: Enjoy a collaborative and energetic atmosphere.
  • Career Growth: Opportunities for advancement within a growing company.
  • Flexible Scheduling: Part-time positions currently available.

Your Role:

  • Greet and welcome guests, ensuring they feel valued and supported.
  • Provide helpful information about our swim programs, swim team and seasonal offerings.
  • Manage emails and in-person inquiries with professionalism and care.
  • Assist families with scheduling lessons, making payments and navigating our services.
  • Maintain a clean, organized and safe facility, including light cleaning and equipment management.
  • Collaborate with our swim instructors and leadership team to deliver an exceptional experience.

What We’re Looking For:

  • Strong communication skills with a friendly, customer-first mindset.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Willingness to assist with facility upkeep and occasional physical tasks.
  • Team player with a can-do attitude.
  • Availability to work evenings and weekends as needed.

Physical Requirements:

  • Ability to stand for extended periods and move around the facility.
  • Comfortable in a moderately loud environment.

Ready to Dive In? Join Evolution Swim Academy and be part of a team that's making a real impact in the community. Apply today and help us create safer, more confident swimmers!

We currently have front desk positions and are looking to hire for the following shifts.

Positions available: Part-Time, Year-Round

Pay: From $17.00 per hour with quarterly raise scale

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Mission Viejo, CA 92691 (Either)
  • Rancho Mission Viejo, CA 92694 Either)

Work Location: In person

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